Frequently Asked Questions
- In What Quantity is Fabric Sold?
- Can I Buy Less Than 1 Yard of Fabric?
- The Fabric I Love Is Out of Stock. Will You Be Getting It Back In Soon?
- I Don't Feel Comfortable Paying Online--Is there Some Other Way I Can Pay?
- Can I Use Coupon Codes With Other Coupon Codes or On Sale Items?
- Will You Combine Shipping on Multiple Purchasers?
- Will You Hold My Fabric For Me?
- How soon can I access my Downloadable Pattern after purchase?
- Fabric Fairy, Are You Really a Fairy?
In What Quantity is Fabric and Trims Sold?
Fabric and trim are sold by the yard, so a quantity of "1" would mean one yard. There are a few exceptions to this--namely solid rib knit sold by the quarter yard and some of the imported fabric that is sold by the half yard (the item descriptions for these fabrics clearly state that that fabric will be sold in different increments).
Can I Buy Less Than 1 Yard of Fabric?
You certainly can! Feel free to email us if you need a different increment than 1 yard and we can do a non-online order or you can call us to place an order. We can do quarter yard increments over the phone or email. If you are interested in remnant pieces of fabric, also feel free to check out our bargains section where we have remnants, bonanza boxes, and more!
The Fabric I Love Is Out Of Stock. Will You Be Getting It Back In Soon?
Our fabrics tend to sell out fast. We try to reorder popular fabrics to the greatest extent possible, but some of the fabrics are non-reorderable. If you are interested in a particular fabric that is out of stock and is listed as "Reorderable" fabric in it's description, feel free to e-mail us and ask about it--we'll tell you if & when it will be back in stock and orderability. You can also ask us to notify you when it is back in stock (that way you can get the first crack at nabbing it when it is refilled), or can Special Order it if you need it right away!
I Don't Feel Comfortable Ordering Online--Is There Some Other Way I Can Pay?
Absolutely--you can pay by credit card over the telephone. We will confirm availability at the time of your phone call, before we charge your card.
Can I Use Coupon Codes With Other Coupon Codes or On Sale Items?
Our cart only accepts one coupon code per order. However, you can use coupon codes on sale items that have already been discounted in the store.
Will You Combine Shipping on Multiple Purchases?
We are happy to combine shipping on multiple purchases made by the same customer--we want to help you as much as we can during these difficult economic times, and often times combining purchases can help you hit the $125 free shipping mark! Please let us know via email that you are planning on making more than one purchase, and would like us to combine shipping. We will hold your package and send it along with your next order. If you would like both packages held for a 3rd order, be sure to write us a new email, explaining to wait on shipping so that we can combine the first 2 packages with the third order, and repeat the process for each additional order you wouldl like held. Please pay for shipping at the time of your purchase--shipping charges will be combined and overages refunded at the time the orders are shipped out to ensure accuracy.
Will You Hold My Fabric For Me?
If requested, we can hold fabric to accommodate life events (moves, trips, illness, etc.) once it has been paid for and packaged.
How soon can I access my Downloadable Pattern after purchase?
If you order a Downloadable Pattern paying with Paypal, you will have access to your pattern immediately and be able to download it from your customer account by clicking on "My Downloadable Products". If you checkout and pay using a credit card, you may experience a slight delay up to 8 hours to have access to your pattern because we have to physically click a button on our end to charge your card and if it is not during business hours that may affect how soon we get to it. Once your card is charged though, you access it the same as above by clicking on "My Downloadable Products" at your customer dashboard of your customer account.
Fabric Fairy, Are You Really A Fairy?
I'll leave that up to your imagination...but I do love to bring joy into people's lives by sharing my love and knowledge of fabric, and helping them find exactly what they've been looking for!