Frequently Asked Questions
Can I Get a Sample Swatch?
Yes. Simply go the product page of the fabric you'd like to receive a sample of and click the "Get Swatch" button. This will add a swatch to your cart for .75 Cents per swatch.
In What Quantity is Fabric and Trim Sold?
All of our fabric is priced by the yard and sold by the half yard or quarter yard. To purchase a half yard, simply put ".5" into the shopping cart. For a yard and a half, you put "1.5" into the shopping cart. Our solid colored ribbing is sold by the quarter yard. To purchase a quarter yard, simply put .25" into the shopping cart. All trim is sold by the yard.
Can I Buy Less Than One Yard of Fabric?
Yes! You can purchase online in 1/2 yard or 1/4 yard increments depending on the fabric! Simply put ".5" into the shopping cart for a 1/2 yard or ".25" for a 1/4 yard. If you are interested in remnant pieces of fabric, also feel free to check out our bargains section where we have remnants, bonanza boxes, and more!
I Didn't Receive my Order Confirmation Email. What happened?
First check your spam folder to make sure it didn't land there by mistake. If it isn't there, perhaps it was entered in wrong when you placed the order. Simply use our Contact Form to ask if that is the case if you checked out as a guest.
I am having trouble adding the quantity I want? What am I doing wrong?
It is possible the quantity you want is not available. I can certainly check for you. Another possibility, is your web browser is not allowing the product to be added to the cart. I highly recommend always browsing as a logged in customer so our site saves your shopping cart. And I also recommend switching to a different web browser if you have difficulties adding a product to the cart.
The Fabric I Love Is Out Of Stock. Will You Be Getting It Back In Soon?
Our fabrics tend to sell out fast. We try to reorder popular fabrics to the greatest extent possible, but some of the fabrics are not reorderable. If you are interested in a particular fabric that is out of stock, feel free to e-mail us and ask about it–we'll tell you if & when it will be back in stock and reorderability. You can also ask us to notify you when it is back in stock (that way you can get the first crack at nabbing it when it is refilled), or can Special Order it if you need it right away!
I Don't Feel Comfortable Ordering Online–Is There Some Other Way I Can Pay?
Absolutely. You can pay by credit card over the telephone. We will confirm availability at the time of your phone call, before we charge your card.
Can I Use Coupon Codes With Other Coupon Codes or On Sale Items?
Our cart only accepts one coupon code per order. However, you can use coupon codes on sale items that have already been discounted in the store.
Will You Combine Shipping on Multiple Purchases?
We are happy to combine shipping on multiple purchases made by the same customer–we want to help you as much as we can during these difficult economic times, and often times combining purchases can help you hit the $125 free shipping mark! Please let us know via email that you are planning on making more than one purchase, and would like us to combine shipping. We will hold your package and send it along with your next order. If you would like both packages held for a 3rd order, be sure to write us a new email, explaining to wait on shipping so that we can combine the first 2 packages with the third order, and repeat the process for each additional order you would like held. Please pay for shipping at the time of your purchase–shipping charges will be combined and overages refunded at the time the orders are shipped out to ensure accuracy.
Will You Hold My Fabric For Me?
If requested, we can hold fabric to accommodate life events (moves, trips, illness, etc.) once it has been paid for and packaged.
How soon can I access my Downloadable Pattern after purchase?
You will have access to your pattern immediately once payment is completed and will be able to download it from your customer account by clicking on "My Downloadable Products".
Can you send me a Paper Catalog?
Due to us being a small business and inventory turning over fast, we are not able to offer a printed catalog at this time.
Fabric Fairy, Are You Really A Fairy?
I'll leave that up to your imagination...but I do love to bring joy into people's lives by sharing my love and knowledge of fabric, and helping them find exactly what they've been looking for!